If your email service provider is directing 3.0 Verse emails to your spam folder incorrectly, you can follow the instructions below to whitelist 3.0 Verse's email addresses. Keep in mind that the list of email addresses provided in this article is provided for reference purposes only. 3.0 Verse may use alternative email addresses for communication.
If you receive suspicious emails that claim to be from 3.0 Verse, please contact Customer Support to verify their authenticity. For more detailed information, please consult the guide on Protecting Your Crypto from Phishing Emails.
Let's explore how to whitelist email addresses on two commonly used email servers. Please note that these instructions are intended for reference:
1. Gmail
1. Access your Gmail account and navigate to [Settings]
2. Click [See all settings].
3. Head to the [Filters and Blocked Addresses] section and click on [Create a new filter].
4. Copy and paste the official 3.0 verse email addresses into the [From] field, then click [Create filter].
5. Mark the checkbox labeled [Never send it to Spam] and then click [Create filter].
2. Outlook
1. Sign into your Outlook email account and navigate to [Junk icon]
2. Select [Junk E-mail Options]
3. Select [Safe Senders] and then click on {Add]
4. Copy and paste the 3.0 verse email addresses noreply@3-verse.io into the field, then click [OK]
5. Select the mail added and then click on [OK]
6. Select [Blocked Senders]
7. Select 3.0 verse email address (if present) and then click [Remove] and [Apply]
8. Click on [OK]