If you're experiencing issues with not receiving emails from 3.0 verse, please follow the steps below to review your email settings:
- Ensure that you are logged in to the email account associated with your 3.0 verse account. Sometimes, you may find yourself logged out of your email account on your devices, which can lead to not receiving emails from 3.0 verse. Please log in and refresh your email.
- Verify your email's spam folder. If your email service provider is directing 3.0 verse emails to your spam folder, you can designate them as "safe" by adding certain frequently used official 3.0 verse email addresses to your whitelist. For additional information, please consult the guide on How to Whitelist 3.0 verse emails.
- Verify the proper functioning of your email client or service provider. Please inspect your email server settings to ensure there are no security conflicts arising from your firewall or antivirus software.
- Confirm that your email inbox isn't at maximum capacity. If your inbox has reached its storage limit, you will be unable to send or receive emails. You can resolve this issue by deleting older emails to create additional space in your inbox.
- Consider using email addresses from widely recognized domains when registering. We suggest using email addresses associated with commonly recognized domains, such as Gmail, Outlook, and others, when registering for your 3.0 Verse account.